Ace Rental Cars are working with Hertz New Zealand to assist Ace customers during the COVID-19 Level 4 lockdown in New Zealand.
This branch will be closed until 23rd April 2020.
No bookings can be picked up at this time.
All existing bookings due to be picked up will be cancelled and any funds paid will be held as a credit on file. Please only contact us via email to discuss – firstname.lastname@example.org
If you are due to return your vehicle during the lockdown period, please return it to the nearest Hertz Airport location
For more information, please visit our COVID-19 FAQ page
Welcome to the harbour-side city of Auckland, New Zealand’s largest city and the economic hub of the country. This is where you’ll likely end up when flying into New Zealand for the first time and provides an excellent starting point to experience the vibrant culture, history, cuisine and art that this diverse country and its people have to offer.
Auckland Airport Car Hire information
Returning your rental car
When returning to Auckland Airport, please allow an additional 30 to 40 minutes prior to the flight check-in time for car rental return & transfer from our Airport branches to the International and domestic airport terminals. When returning your rental vehicle to our locations please ensure to refuel your vehicle to the agreed level - the closest petrol station to the Auckland Airport branch is Waitomo Mangere, located at 29-33 Richard Pearse Drive, Mangere.
If returning your vehicle outside of business hours, simply park outside our branch, lock the car and place keys in dropbox on the right-hand side of the front gate. Please note, our shuttle services are not available outside of business hours, and you will need to make your own way from our branch to the airport.
After-hours pickups are unavailable at our branch Auckland Airport.
Are you late for your pickup?
If you are running late and you won't be able to collect your rental car at the allocated time, it is important to get in touch with the branch you are collecting from so that we can make alternate arrangements. Call our toll free number at 0800 502 277 or directly contact the branch at +64 9 256 9944. If you have arrived at the branch, it is closed, and you haven't made prior arrangements for an after-hours collection, you will need to pick-up your rental car the following day.
Shuttle pickup and drop off information
CUSTOMERS ARRIVING AT AIRPORT Call 0800 502 277 (or +64 9 256 9944) to arrange a pickup after collecting your luggage. Our yellow Ace Rental Cars shuttle driver will confirm the collection point
Vehicle Collection at Auckland Domestic Airport
Where is the branch located?
Our Auckland Airport branch is located at 26 Verissimo Drive, Mangere, and is a 4-minute drive away from Auckland Airport.
What side of the road do I drive on in Auckland?
In New Zealand, cars drive on the left side of the road.
What are the speed limits in Auckland?
In the city centre and a number of town centres, the speed limit is 30kmh. Please be aware of signage in rural communities and suburbs, as these speed limits will vary.
Is there toll roads in Auckland?
Yes, the Northern Gateway Toll Road section of the Auckland Northern Motorway is a toll road, and this road links the Auckland City area to Puhoi. Toll charges can be found on the NZTA website - https://www.nzta.govt.nz/roads-and-rail/toll-roads/toll-road-information/tolls-and-fees/. To pay for toll road usage, Ace’s toll product costs only $6 per rental per 30-day rental period, covers all tolls on the North Island and has unlimited use of all the North Island toll roads.
Auckland also provides an excellent base camp for tourists due to its close proximity to so many fun and scenic attractions. The compact city centre is only half an hour from a range of stunning beaches, postcard-worthy islands and more hiking trails that you’ll know what to do with. This is great news for restless tourists who can never decide how to spend their time and enjoy having multiple options available.
Here are our top destinations for your stay in Auckland.
Pay Waiheke Island a visit
It may be difficult choosing which of Auckland’s Hauraki Gulf Islands to visit, but Waiheke Island is by far the most popular destination. This is understandable once you traipse along the sugar-white sand beaches – the turquoise waters of the ocean on one side and the vibrant green of the bush on the other are simply irresistible.
Keen hikers shouldn’t miss the three-hour Church Bay Circuit trail, which highlights the best the island has to offer. WWII history buffs should also pay a visit to Stony Batter Historic Reserve to inspect the impressive underground tunnel systems carved out during the war in case the city was ever invaded.
Visit the Auckland War Memorial Museum
History lovers should also pay a visit to this imposing, yet impressive heritage building that dates back to 1929. It was originally constructed to honour the New Zealand soldiers who fought in WWI, but today heroes the country’s Polynesian heritage and explores the rich history of New Zealand and its environment.
The first floor of the museum hosts the natural history exhibits, while the top floor is solely dedicated to sharing the stories of New Zealand’s involvement in global conflict throughout history.
Gain a unique point of view from the Auckland Sky Tower
You won’t be able to miss Auckland’s needle-like Sky Tower amongst the skyline. It’s the city’s tallest building at an impressive 328 meters and affords generous views of the city and surrounding suburbia from its observation deck.
It would also appear that New Zealand’s reputation for turning everything into an adrenaline-pumping thrill ride is well deserved. Those seeking more of a rush can choose to brave the winds and walk around the exterior of the tower on its 192-meter-high Sky Walk platform. Otherwise, dial the thrills up a notch and BASE jump from the platform on a Sky Jump. It wouldn’t be a true trip to New Zealand without an adrenaline rush at least once, after all.
Auckland is a must-see destination for any New Zealand trip and offers a little bit of everything to cater to tourists of all likes and interests. Even better, your affordable hire car from Auckland Airport will get you there. So, who’s going to be BASE-jumping first?
We are always needing vehicles to be returned to our Auckland Airport location. Often these come with very reduced costs, so if you are travelling from one of our Southern locations then have look and see if there are any cars we are wanting to relocate, you could save $100's in flights and car rental fees if you grab one of our cars.
You can also look for discount and promo codes, these can reduce the rental cost
Remove the stress out of driving, and enjoy your trip by adding one of our extras to your rental.
Qualmark is New Zealand tourism’s official quality assurance organisation, providing a trusted guide to quality travel experiences.
When you see a business displaying the Qualmark symbol you know it meets strict quality standards, environmental criteria, health & wellbeing and social.
The Qualmark helps you to identify top-rated companies in their industries and allows you to have full confidence and trust that the company you are dealing with is at the highest level of quality and service.
Find out more about Qualmark at www.qualmark.co.nz
From ancient forests to stunning beaches and historic sites, Northland is swathed in things to do. Get cracking in your hire car on this road trip itinerary to see it all! Find out more
New Zealand’s largest city is a fantastic playground for all rental car tastes. Here is a quick guide to Auckland while in your rental car, and what attractions to get to use the car you rented from our Auckland City branch. Find out more
Once you have your affordable rental car from Auckland Airport and if your boots were made for walking, and that’s what you want them to do, then make sure to check out some of New Zealand’s Great Walks are on your holiday planner. Find out more
We have rental car locations all over New Zealand and Australia so no matter where you plan to pick up your car rental or drop off your rental car we will be able to accommodate your needs, our locations are all open 7 days a week and with arrangement offer after-hours Rental car pickups and drop-offs.
New Zealand - Auckland Airport, Auckland City, Christchurch Airport, Wellington Airport, Picton Interislander Ferry Terminal, Queenstown Airport and Dunedin Airport.
Australia - Adelaide Airport, Brisbane Airport, Cairns Airport, Cairns CBD, Gold Coast Airport, Melbourne Airport, Sydney Airport and Perth Airport