Queenstown City Car Rental

1-7 Earl Street Queenstown, 9300

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FREE PHONE:0800 502 277
OFFICE HOURS:Temporarily Closed - Open from 8 Jan 2023

Queenstown City Rental Car Information

Ace Queenstown City Location is Temporarily Closed.

This location is temporarily closed and will be opening from 8 January 2023 

If any city in New Zealand is responsible for the country’s reputation for combining stunning natural landscapes with adrenaline-pumping thrill rides, it’s Queenstown. It goes without saying that action sport enthusiasts and thrill-junkies choose to spend most of their time here at the lakeside city when visiting NZ – and for good reason. 

So, pack an extra pair of undies, make sure to have a light breakfast and set out into this stunning Alpine-looking village for a memorable and action-packed experience.

Park in one of the pay and display spaces in front of the building and return the keys immediately to an Ace Rental Cars staff member in the Hertz office.

After-hours returns are unavailable at our Queenstown City & Airport branch.

After-hours pickups are unavailable at our Queenstown City & Airport branch.

If you are running late and you won't be able to collect your rental car at the allocated time, it is important to get in touch with the branch you are collecting from so that we can make alternate arrangements. Call our toll free number at 0800 502 277 and we will do our best to accommodate.

Shuttle Collection

Ace Rental Cars offers a pick-up and drop-off service to our branches for customers who are collecting or returning their car rental.

Frequently Asked Questions

Take a look at some frequently questions you may have when renting a car from Ace.


It’s time for an adventure unlike any other - the adrenaline and fun capital of the world, Queenstown, awaits!

With so many activities at your fingertips, Queenstown is a fantastic place to have the holiday of your dreams. Visually, the city itself is stunning, which you’ll notice as soon as you arrive in the city. Head to the Ace Queenstown City location to pick up your rental car - we are conveniently located at the heart of all the action, so you’ll be in amongst the beauty in no time at all.

A trip to Queenstown is an epic one no matter what time of year. The summer is for alpine adventures, with Lake Wakatipu providing endless water-based fun, from swimming to jet-boating, kayaking, and more. In winter, the city becomes a wonderland, with Coronet Peak and the Remarkables playing host to endless ski days!

Enjoy the city easily with a car rental from Ace Queenstown City.

Head on a Roadtrip with Ace

Queenstown is the perfect start to an incredible South Island adventure.

The beautiful small town of Wanaka is just an hour’s drive away. It’s a great place for skiing in the winter and hiking in summer, with Roy’s Peake providing stellar views from its vantage point. Admire Lake Wanaka and ‘That Wanaka Tree’ from high above before heading into the town and catching a movie at Cinema Paradiso. This excellent vintage theatre provides all the latest films in a unique setting.

Further afield is the mighty Milford Sound. Described as the eighth wonder of the world by Rudyard Kipling, the scenery here is straight out of a fairytale. The scenery here in fact inspired JRR Tolkien's ‘Lord of the Rings’, with mirror lakes and misty mountains abound. Once you’ve left Mordor, descend into the canyon and admire the incredible views - it will remind you of a prehistoric world. Finally, Milford Sound is waiting for you at the end of this three-hour car journey. It’s well worth the wait, and you can see it via boat tour or from above via helicopter ride.

See Queenstown City with your Rental Car

Once you’ve finished exploring, it’s time to explore the city itself.

Queenstown is famous for its views, scenery, Fergburger, and AJ Hackett.

Fergburger is a famous burger joint right in the centre of tow that boasts long queues every day. However, trust us when we essay they are worth the wait, and you will find yourself queuing repeatedly!

AJ Hackett is all about the adrenaline rush. Named after the Kiwi entrepreneur who popularised bungy jumping, the company is known in New Zealand for its offering of extreme sport experiences. With bungy locations throughout Queenstown, each at scarily high heights, you’ll feel the thrill and go back for more - try out the Nevis Swing if a bungy is simply too scary this time around! Kawarau Bridge is an excellent choice for those who want to jump in pairs. And for the daredevils amongst us, there’s simply no better choice than the Nevis Bungy. With 134 metres of freefall, this will be the most thrilling 8.5 seconds of your life.

And of course, as with any location on the South Island, the views in Queenstown are simply extraordinary. But don’t take our word for it. Come see for yourself! Book your next trip to Queenstown and we’ll meet you there at Ace Queenstown City.

Ace Rental car Travel Guides and Road Trips

The Ultimate Guide To Skiing In Queenstown

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