Melbourne Airport

16 Tarmac Drive, Tullamarine 3043, Melbourne Airport Australia
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Free Phone
+613 9222 2595
1800 620 408
Office Hours
Open 7 days a week, 8:00 a.m. to 5:00 p.m. (Closed Christmas Day)

Location Information

Please note as of 26 October 2017 we have moved to 16 Tarmac Drive, Tullamarine 3043, we apologize for any inconvenience.

Returning Your Rental Vehicle

Remember to re-fuel to agreed level when returning your vehicle. Shuttle service to domestic and international terminals from 8 a.m. to 4:30 p.m. DEPARTING FLIGHTS Allow an additional 30 minutes prior to flight check-in time for vehicle return & transfer to terminal.

After Hours Returns

After hour returns need to be pre-arranged with our Melbourne Airport Branch at a cost of $50. Once arranged the branch will contact you with the relevant drop off details.

Are You Late For Your Pick-up?

Running late? Call us at 1800 620 408 (+613 9222 2595) and we do our best to accommodate. Arrived at a closed branch? If you haven't made prior arrangements for an after-hours collection you will need to collect tomorrow. Please contact our office tomorrow between 8:00 a.m. and 5:00 p.m. to arrange an alternative pick-up time.


Shuttle Information

Customers at Melbourne airport get free transfers to Ace via airport parking shuttles. After you've collected your bags and cleared customers call Ace on 1800 62 04 08 (+613 9222 2595) to request pick-up, then proceed to the waiting area across from the International Terminal (Terminal 2) by the brown bus shelters marked "Hotels & Off-Airport Parking" (see map below).


Melbourne Airport Collection2

After Hours Pick-ups & Returns

You will need to arrange for pick-up outside of operating hours. Please contact us at [email protected]