Shuttle and Rental Car Collection Information

Ace Rental Cars offers a pick-up and drop-off service to our branches for customers who are collecting or returning there car rental, Our shuttle operates to airport domestic & airport international terminals. 

Once you have arrived and are at the collection point lookout for our Ace Rentals Cars Shuttle

Check below for your shuttle collection details. 

Auckland Airport

CUSTOMERS ARRIVING AT AIRPORT Call 0800 502 277 (+64 9 256 9944) to arrange a pickup after collecting your luggage. Our yellow Ace Rental Cars shuttle driver will confirm the collection point

Vehicle Collection at Auckland Domestic Airport

  1. Once you have collected your luggage please call for collection by our courtesy shuttle (0800 502 277 or +64 9 256 9944)
  2. Please make your way to Door 8 of the Domestic terminal, near Jetstar. You will see a shuttle area.
  3. Please wait for the yellow Ace Rental Cars Shuttle van and signal the driver. You will be transferred to our office for vehicle collection

Vehicle Collection at Auckland International Airport

  1. Once you have collected your luggage please call for collection by our courtesy shuttle (0800 502 277 or +64 9 256 9944)
  2. Please make your way to Door 11 of the International terminal, to your left past McDonalds. You will see a shuttle area.
  3. Please wait for the yellow Ace Rental Cars Shuttle van and signal the driver. You will be transferred to our office for vehicle collection


Wellington Airport 

Ace Rental Cars is an ‘Off-Airport’ company. Our office is located just minutes away from the Wellington Airport terminals. We provide a courtesy shuttle to transfer all our customers to our office where vehicles are collected. Vehicle Collection at Wellington International Airport

Vehicle Collection at Wellington International and Domestic Airport

  1. Once you have arrived at Wellington Airport, call our Wellington airport office on 0800 502 277 (+64 4 471 1176) to request a shuttle.
  2. Please make your way to the ground floor. Exit through the double doors main entrance/exit beside the Subway restaurant.  Turn right and Proceed to the end of the Taxi rank and wait by the Pre - Charted Taxi & Shuttle Only signed fenced area. Our Yellow colour Ace shuttle bus will pick you up
  3. Please wait within the fenced area of pre chartered taxi-shuttle for the yellow Ace Rental Cars Shuttle van which will arrive in the fenced area. You will be transferred to our office for vehicle collection

Shuttle Hours: Pick up During business hours 


Wellington City

Ace Rental Cars is an ‘Off-Airport’ company. Our office is located just minutes away from the Wellington ferry terminals. We provide a shuttle to transfer all our customers to our office where vehicles are collected. 

Vehicle Collection at Wellington City Ferry Terminals

  1. Once you have arrived at the Ferry terminal and are ready to be collected, call our office on 0800 502 277 to request a shuttle.
  2. Our Ace shuttle bus will pick you up from the Bluebridge and Interislander terminals near the Taxi stand.
  3. You will then be taken to collect your car at the Ace city branch, located at 38/44 Hania Street.

Greymouth Train Station

Vehicle Rental Collection at Greymouth Train Station

Ace Rental Cars is operated in Greymouth by “Hertz”. Please go to the Hertz Rental Car counter inside the Greymouth Railway Station. If the counter is unattended, there is a counter phone which will connect you to one of our friendly, Greymouth based staff.

  1. Once you have collected your luggage please go inside the Greymouth Railway Station and head for the Hertz counter.
  2. If the counter is unattended – outside the times: 12.30pm to 1.30pm lift the counter phone to be connected with the Greymouth based staff who will come to your attendance.

Christchurch Airport 

Ace Rental Cars is an ‘Off Airport’ company. Our office is located just minutes away from the Christchurch Airport Terminals. We provide a courtesy shuttle, to transfer all our customers to our office where vehicles are collected and returned

Vehicle Rental Collection at Christchurch International and Domestic Airport

  1. Once you have collected your luggage please call for collection by our courtesy shuttle (0800 502 277 or +64 3 360 3270)
  2. Please make your way to Door 2, past the Air New Zealand check-in counters (Towards domestic arrivals/departures)
  3. Please wait outside Door 2 and look out for the yellow Ace shuttle. 


Queenstown Airport

Ace Rental Cars is an ‘Off Airport’ company. Our office is located just minutes away from the Queenstown Airport Terminals. We provide a shuttle, to transfer all our customers to our office where vehicles are collected and returned

Vehicle Rental Collection at Queenstown International and Domestic Airport

  • Once you have collected your luggage please call ( +64 21 774 178 or 03 442 3801 for collection by our shuttle. 
  • Follow the signs for transfers and exit at door D where you will find the shuttle transfer area.
  • Please wait in the shuttle transfer area for the yellow Ace Rental Cars Shuttle van and signal the driver. You will be transferred to our office for vehicle collection

Shuttle Hours: During office hours


Dunedin Airport

Ace Rental Cars in Dunedin is served at the Hertz location. An Ace Rentals representative will assist you at the Hertz counter on the ground level. Vehicle Collection at Dunedin International Airport. Please make your way to the ground level.

Vehicle Rental Collection at Dunedin International and Domestic Airport

  1. Please make your way to the ground level.
  2. Once you have collected your luggage please head to the HERTZ counter amongst the Rental Car Hire companies where you will collect the vehicle


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