Rental Car Cover Details
We offer three cover options ranging from Ace PLUS, Ace Standard and Ace Basic.
To help explain how easy our cover is, watch our video about Ace cover
Minimum Cover
All our vehicles have Minimum Cover included in the daily rate this requires a $750 bond to be held on credit card and there is an excess's from $1,750 for the Super Saver category, $2,000 for the Value category and $2500 for the Regular/Premium category, that will be charged to your credit card in the event of any damage to the vehicle while on hire.
You will be liable for:
- Vehicle Keys and Remotes
- Any accessories hired with the vehicle
Ace PLUS - ZERO Excess & $0 Bond
For peace of mind, we recommend ACE PLUS. This option includes ACE ZERO which reduces your Excess to $0, Ace PLUS cover reduces your security bond to $0.
This option includes:
- Ace ZERO - reduces your Excess to $0
- Reduces your Bond to $0
- Tyre & Glass Damage
- Premium Roadside Assistance
- Theft
- Single & Multi-Vehicle Accidents
- Third-Party Damage
- Free Additional drivers
Ace Standard Cover - Excess Reduction & $0 Bond
Reduce your security bond to $0, and there are Excess of from $1,000 for the Super Saver category, $1,200 for the Value category and $1,500 for the Regular/Premium category that will be charged to your credit card in the event of any damage to the vehicle while on hire.
This option includes:
- Reduces your Bond to $0
- Tyre & Glass Damage
Reduced Excess
- $1,750 reduced to $1,000 for the Super Saver Vehicles
- $2,000 reduced to 1,200 for the Value Vehicles
- $2,500 reduced to $1,500 for the Premium Vehicles
You will be liable for:
- Vehicle Keys and Remotes
- Any accessories hired with the vehicle
Ace Basic Cover - Excess Reduction
This option still requires a hold of $750 to be placed on your credit card and there is an Excess of from $1,000 for the Super Saver category, $1,200 for the Value category and $1,500 for the Regular/Premium category that will be charged to your credit card in the event of any damage to the vehicle while on hire.
This bond will be released upon return of the undamaged vehicle. it can take up to 30 days for the funds to be released this is depended on your banking provider
This option includes:
Reduced Excess
- $1,750 reduced to $1,000 for the Super Saver Vehicles
- $2,000 reduced to 1,200 for the Value Vehicles
- $2,500 reduced to $1,500 for the Premium Vehicles
You will be liable for:
- Vehicle Keys and Remotes
- Any accessories hired with the vehicle
What does Excess and Bond Mean
Excess:
The Excess is the amount that will be charged to your credit card in the event of any damage to the vehicle while on hire. If the cost of the damage is lower than the excess, the difference will be refunded to you once the claim has been processed.
Bond:
The Bond is the amount that will be held on your credit card for the duration of your rental, it can take up to 30 days for the funds to be released this is depended on your banking provider
Pre-authorisation Requirements
Credit Card – A pre-authorisation (Bond) will be taken on the hirer’s credit card which will ‘freeze’ an amount against the customer’s available credit. The amount of the pre-authorisation (Bond) will be equal to the amount of the liability/Bond carried on the vehicle, in-line with the selected Ace Safe Cover option.
This authorisation will be released by the customers issuing bank in accordance with their own terms & conditions, on the conclusion of the rental period. Please note we are unable to accept a debit card for a pre-authorisation.
NOTE: Cash or EFTPOS/Debit Cards will NOT be accepted for the Excess and or Security Bond against the hire of a vehicle.
This bond will be released upon return of the undamaged vehicle. it can take up to 30 days for the funds to be released this is depended on your banking provider