Queenstown Airport Customer Feedback

thanks for all your help during the recent earthquake as we had to extend our rental and we found everyone helpful.WELL DONE TO ALL YOUR STAFF DURING THAT TIME
- G HAHN  

Everything great, as always. Have recommended your service to family and friends, who have been equally well satisfied. Always a pleasure to do business with you; can always rely on you for impeccable service. Thank you. Randolph Carrick
- R CARRICK  

Fantastic service. Were very impressed with staff, car and service. Well done! :D Would highly recommend you to anyone wanting to hire a vehicle.
- L GILL  

Best customer experience i have ever had, keep up the good work guys!
- A PAGE  

Very nice car to drive, and good services.
- J KU  

Excellent friendly service. would recommend Ace to anyone.
- J CONNOLLY  

Just keep doing what you do,good basic tidy vehicles that are reliable and sensibly priced with great staff and prompt service
- A MCEWAN  

i think your service and prices are fab!!!
- W KIMPTON  

Service was great especially when accomodating additional requests. In a word the experience was painless.
- A FIGUEIRA  

Excellent service.....very much appreciated.....THANK-YOU.... :)
- J HALL/J  

Quick, efficient and friendly service.
- J FORD  

fantastic service and great value for money
- J MCKAY  

Keep up the good work. We were thoroughly pleased with your service and the quality of the car.
- B MYERS  

It was a great rental, very economical on fuel and comfortable to drive. great friendly service. thank you
- A KING  

We find the ace experience much more user friendly than the major rental companies and much better value
- I WILKINSON  

Very happy with the whole experience and will certainly look no further than ace when we return to Queenstown or require a car in another area of NZ
- L MILSON  

Keep up the good work, friendly service at pick up makes the world of difference! Easy to book on line also!
- K VAUGHAN  

nissan tiida was nice car very good service from staff at queenstown airport will recomend to friends and will hire car from this company again
- V MCINNES/M  

Good value for money and very friendly service
- G EVERTON  

Ace rentals was easy pick up by friendly and informative staff with inclusive maps and advice. The car was a breeze to drive and good value for petrol. The drop of was easy, there was no stress involved at all with ACE Rrentals! I would reccomend to my friends and family, thanks heaps for a stressless holiday!
- T FOWKE  

ACE is the best rental car company in New Zealand . We have never had an issue and we know from our guests how highly they rate Ace Rental Cars Gerry Hill and Sally James
- G HILL  

With the dealings i have had in the last 12 months, i think you guys are on TOP of your game ! the staff in Queenstown were just exceptional both over the phone and in person and not far behind were the Chch staff. It was a pleasure to have such a hassle free end to our holiday, unlike the experience we had with one of your opposition hirers on our trip from Chch to Queenstown with hassles on pic up and drop off, i wish i had come across Ace first. But at least i know for next time.
- M CAMERON  

Great service, friendly staff, will be recommending Ace to all our friends and family, and we will be renting from you for the next SI trip.
- K BANKS  

Excellent service and value for money. Extremely helpful and friendly staff at the Queenstown Airport office. Would not hesitate to recommend or use Ace Rentals again. Thanks for the great experience.
- R PLUMMER  

I would like to say a big "Thank you!" to Ace rentals. We were so happy with the car and the person at the service desk. The car went great and well worth the hire charge. I have already told 4 people how great the car went and to hire with your company.I will use your company again. Thanks again Tina Collier
- T COLLIER  

The staff member who served us at pick-up and drop-off was very friendly and helpful. Very efficient service and very economical rental for a car that was comfortable and good to drive.
- M POWER  

Great service, booked from uk online and very pleased with car and speediness of pick up. Will definitely use again when we return to Queenstown
- J HARRIS  

Took 3 vans from Qtown. Great support from Ace regarding pickup and return. They were very understanding of the issues involved in managing a group of 27 and were very helpful.
- O ROWSE  

Great service & value. We got exactly what was described.
- J ZYZNIEWSKI  

Overall a good experience and no probs with the car. Will definately use Ace again
- J ROWLEY  

the staff and vehicle were great....I would highly recommend and would hire another car from this office :)
- D TOMAS  

Excellent service, easy to book on line, very good price
- D MAXWELL  

Good experience. No hassles. Will rent again
- P PEARSON/BATCHLER  

Good value, and nice and easy to deal with.
- M MATHESON  

overall THANKS A LOT FOR GREAT SERVICE... and got the best deal - I am looking forward to give more business to you only..
- K SHAH  

Would definatley recommend Ace to others. We had a great experience both times and would use Ace again.
- L JENSEN  

very satisfied and will recomend ace rental to friends and families,
- A CARLTON  

Both experiences with Ace were good experiences. Thank you.
- S HONE  

First time I hve used your company and I was pleased witht he all aspects of the jire including the value which was outstanding
- A BELL  

Very happy with Ace and recommend often. Cheapest and we got a fantastic car. Staff very helpful and we will definately use again. Thanks :)
- G WILLIAMS  

Quick, easy transaction. Look forward to dealing with Ace again :-)
- P VENMORE  

It was a great car and awesome service. Thank you so much for making our trip that much better :)
- A WINTER  

Could not fault the service and over all smoothness how every thing fell into place so eazily. Made for a great week end away and recommend to every one.
- K DEED  

Great service and awesome little mini car for one. Very economical considering I went from Queenstown to Wanaka 4 times in the time I had the car and did not need to refuel till the day I left - awesome! Thanks again to the team in Queenstown :)
- B LEOTA/B  

Wonderful service.
- J FEEHLY  

Good staff, Good service, Easy drive and Reliable car. Excellent value for money.
- C WANG  

We enjoyed the experience as usual
- J BARLOW  

Ace Queenstown people are great to deal with, they make car rental simple, quick, everything is always ready, and they are very pleasant. I will continue to use them.
- R LINDSAY  

Very happy with the service I got thank you
- I MCDONALD  

We have found your friendly service excellent on the two occassions we have rented a vehicle and would not hesitate to use Ace again should the opportunity arise, Thank you
- T O'CONNOR  

Great value service every time we use Ace!
- C NEAL  

We were extremely happy with the service. The staff were lovely to deal with and could have a joke which was fantastic after lots of dilemas with airlines etc. We will definately be back to hire through ACE again. Thank you Jacinta & Travis (Melbourne)
- T ALLAN  

Good service, very friendly staff and good value for money.
- N ROWLEY  

Impressed & will totally recommend. Very friendly staff.
- S LYON  

Friendly staff and great rates. I will recommend Ace to anyone travelling to NZ.
- D MONK  

Excellent - I always recommend them
- A HUTTON  

Love the Queenstown staff, service and vehicles. We have booked several vehicles for our family ski holidays and always happy.
- T PETTITT  

Brilliant! I would recommend ACE to anyone visiting NZ. The service was outstanding. Thank you very much
- E SCOTT  

Awesome service and value for money.
- M MATHESON  

Great value for money and friendly and very accommodating staff.
- J KHOO  

Amazing service for repeat customer! Thanks for saving me after a last minute NZ trip resulted in not enough planning time.
- R MCKEEVER  

Very reliable little car. No problems. Staff very obliging.
- K GRAY  

ACE RENTALS gave us an ACE service...Thank you
- J MARTIN  

Fantastic and as a travel agent i will definitly be recommending to my clients. Thanks so much.
- A MACINTOSH  

Ace rentals were absolutely sensational to me. The staff were honest and straight, the cars were perfect and the value for money was excellent. i have already advised some friends to book with you as and will do myself again. Thanks for your service
- A BEATON  

Very impressed - Ace genuinely is my no.1 choice for rentals --not just in NZ
- S LYON  

Pleasantly surprised with the value I received for what I thought was a great deal. I will be a repeat customer.
- A ZAKARIA  

The chap at Queenstown was both friendly and helpful. We were very happy with the vehicle, price and the great staff. Many thanks
- B AMOS  

outstanding.. will definitely look up you guys when next i need a hire car. . thanks..
- C BALSILLIE  

We travelled for 3 weeks in our car & it was a great car to travel about it. Great value for money! Thanks.
- S FERGUSON  

Thank you for your great service. The vehicles fullfilled our needs wonderfully.
- L NILSEN  

Sam and Marcus in Queenstown were always great and friendly; I can`t imagine renting a car from any other company. Thank you so much and will be back soon to rent long term again from you soon.
- C GU  

Queenstown Airport