Are you late for your pick up?

If you are running late and you won't be able to collect your rental car at the allocated time, it is important to get in touch with the branch you are collecting from so that we can make alternate arrangements.

Call our toll free number at 0800 502 277 or directly on one of the below numbers and we will do our best to accommodate 

North Island Locations

Auckland Airport +64 9 256 9944

Auckland City +64 9 303 3112

Wellington Airport +64 4 471 1176

Wellington City 0800 267 780 NOTE: Wellington City is only availble from 1 November 2019

South Island Locations

Picton Ferry Terminal +64 3 573 8939

Greymouth Train Station +64 3 768 0196

Christchurch +64 3 360 3270

Dunedin +64 3 486 2778

Queesntown +64 3 442 3801


If you have arrived at the branch and it is closed and if you haven't made prior arrangements for an after-hours collection you will need to pick-up your rental car the following day.

Please contact our branches during business hours to arrange an alternative pick-up time.