Returning Your Rental VehicleRemember to re-fuel to agreed level when returning your vehicle. DEPARTING FERRY PASSENGERS Allow an additional 15 minutes prior to boarding time for vehicle return.
After Hours ReturnsIf returning your vehicle outside of business hours simply park outside our office, lock the car and place keys in drop box at the front entrance in the corner.
Are You Late For Your Pick-up?Running late? Call us at 0800 502 277 (+64 3 573 8939) and we do our best to accommodate. Arrived at a closed branch? If you haven't made prior arrangements for an after-hours collection you will need to pick-up tomorrow. Please contact our office tomorrow between 9:00 a.m. and 6:00 p.m. to arrange an alternative pick-up time.
Contact branch in advance ([email protected] or 0800 502 277 / +64 3 573 8939) to inquire about free customer pick-up from local accommodation & businesses. For Bluebridge Cook Strait Ferry passengers: Bluebridge operates a complimentary shuttle bus between the Bluebridge and Interislander Ferry Terminals 20 meters from the Ace office. Look for the "Bus Stop".
After Hours Pick-ups & Returns
You will need to arrange for pick-up outside of operating hours. Please contact us at [email protected]